Business Analysts
Smart Communications, Inc.
- Makati, PhilippinesSmart Tower, 6799 Ayala Avenue 1266 Makati City, Makati, Metro Manila, PhilippinesMakatiMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Expired 8 years ago
2015-10-30T16:00:00+00:00Job closed.
Job Description
The following experience/knowledge are an advantage:
- Relevant people handling and management experience
- Knowledge of and/or experience in the telecommunications industry
- Development experience in mobile and messaging technology/applications
Job Description:
- Work with the company's marketing, sales, and business support teams to define requirements of new products for subscribers and for the enterprise
- Work with proponents and product owners to understand the product roadmap
- Create the requisite project documents such as Project Plan, Deployment Plan, Communication--Plan, Status Reports, Project Closure Report
- Ensure compliance to methodology, policies, and standards implemented in the company
- Perform project resource allocation, timely materials acquisition, and work scheduling and monitoring to meet delivery timelines
- Work closely with the concerned groups to coordinate the required activities to complete the required business processes
- Ensure that Level 1 support within SLA is provided for implemented products
- Ensure knowledge transfer and product education activities are conducted for users and support teams
- Monitor product performance and utilization
- Identify potential business concerns and risks, assess and mitigate impact on product implementation and delivery
- Manage expectations of project proponents and owners
- Ensure that business partners’ commitments, milestone deliverables are met and delivered within the quality standards and prescribed timetable
- Implement communication and support plans with escalation procedures
Minimum Qualifications
Minimum Requirements:
- Bachelor’s degree in Computer Science, Information Technology, Engineering
- Minimum 2 years work experience as an IT Consultant or Project Manager: managed at least 1 project involving multi-disciplinary teams, or with exposure in business consulting and account management
Exposure and experience with the following:
- Business Needs Assessment
- Business Requirements Elicitation
- Business Requirements Analysis and Documentation
- Solution Assessment and Validation
- Requirements Management
Preferred Courses
- Information Technology
- Computer Engineering
- Computer Science
Jobs Summary
- Job Level
- Associate / Supervisor
- Job Category
- IT and Software
- Educational Requirement
- Bachelor's degree graduate
- Recruiter response to application
- Sometimes
- Office Address
- Smart Tower, 6799 Ayala Avenue 1266 Makati City, Makati, Metro Manila, Philippines
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About Smart Communications, Inc.
Smart Communications, Inc. (Smart) is a wholly-owned subsidiary of PLDT and is the Philippines’ leading wireless services provider with 68.9 million cellular and broadband subscribers as of end 2015.
Smart has built a reputation for innovation, having introduced world-first wireless offerings such as Smart Money, Smart Load, Smart Padala, and the Netphone. Smart offers 3G, HSPA+, and LTE services, while its Smart Satellite service provides communications to the global maritime industry.
Smart is today’s market leader in the mobile industry. Wearing multiple hats in telecommunications, multimedia and technology, we are one of the biggest, most diverse and profitable companies in the country. We continuously aim to innovate market-shaping products that are relevant to our customers’ evolving needs and lifestyle. At Smart, we have built an organization with a mindset biased for action, innovation and constant change.
Our goal – to come out with market shaping services that are relevant to the needs of our customers.
VISION: Lead and inspire Filipinos to create a better tomorrow.
MISSION: Empower Filipinos everywhere with customer-focused digital innovations that make it easy to unlock and share our infinite potential.
VALUES:
Take care of our people
Deliver awesome customer experience
Collaborate to win
Fast is better than perfect
Malasakit
Humility to listen and learn