Customer Care Officer (International Account)
Pilipinas Teleserv
- Manila, PhilippinesSM Warehouse Bldg, 400 Carlos Palanca St., Quiapo, Manila, Manila, Metro Manila, PhilippinesManilaMetro ManilaPhilippinesPhilippines
- Full timeFULL_TIME
Job closed.
Job Description
We are looking for talented individuals who are looking at a promising career with one of the top Filipino owned and operated BPOs. You will be assisting customers by providing product and service information, and resolving product and service problems from our international clients.
Responsibilities and Duties:
- Assist customers with their concerns and complaints.
Minimum Qualifications
- Must be well-versed in written and oral English
- Computer Literate
- Familiar with Microsoft Office Applications (e.g. Word, Excel, Powerpoint)
- Experience working in a call center company.
- Open to work in shifting schedules.
- Applicants must be willing to be assigned in Quiapo, Manila.
- Available to work immediately.
Jobs Summary
- Job Level
- Entry Level / Junior, Apprentice
- Job Category
- Customer Service
- Educational Requirement
- Master's degree graduate
- Recruiter response to application
- Often
- Office Address
- SM Warehouse Bldg, 400 Carlos Palanca St., Quiapo, Manila, Manila, Metro Manila, Philippines
About Pilipinas Teleserv
Pilipinas Teleserv has been providing cutting-edge customer management solutions and innovative business process outsourcing services since the year 2000. We provide an extensive range of highly customized solutions and services to a very diverse clientele spanning across the telecommunications, utilities, public service, food, and finance industries.
We take great pride in our 1, 200 seat capacity and strong employee base of 1, 500 English-speaking professionals with multiple skill sets. We hold offices and operations in 3 locations, all strategically located in close proximity to universities, the business district, and the Philippine seat of government power. A pioneer in the Philippine contact center industry, Pilipinas Teleserv is one of the founding members of the Contact Center Association of the Philippines.