John Clements Consultants Inc.
John Clements Consultants Inc.

Fraud Analyst  

John Clements Consultants Inc.

 
  • Muntinlupa, Philippines
    Northgate Cyberzone, Alabang, Festival Mall Alabang, Muntinlupa, Metro Manila, Philippines
    Muntinlupa
    Metro Manila
    Philippines
    Philippines
  • ₱15,500.00 - ₱23,500.00 / month
    PHP
    15500
    23500
    15500
    MONTH
  • Full timeFULL_TIME

Expired 7 years ago

2016-11-22T16:00:00+00:00
Job closed.

Job Description

Job Description:

  • Monitor real time queues and identify high risk transactions within the business portfolio.
  • Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks.
  • Identify fraudulent transactions and cancel them from further processing.
  • Resolve queued transactions within the service level agreements to reduce potential revenue losses.
  • Interact with banks and customers to validate information and to confirm or cancel authorizations.
  • Monitor constantly customer and transactional records to identify unauthorized transactions and fraudulent accounts.
  • Ensure confidentiality of all information collected during investigation.
  • Determine existing fraud trends by analyzing accounts and transaction patterns.

Minimum Qualifications

QUALIFICATIONS:


• Must have completed at least 2 years in college (undergrads who have finished 4 semesters are accepted)
• BPO experience is preferred BUT NOT required.
• Must have excellent communication skills.
• Must be willing to work in shifting schedules, weekends and holidays.
• Amenable to work in Alabang.
• Available to start this September
• DIRECT HIRE & NO DEDUCTION FEES
• Recruitment assistance and guidance all throughout until training date
• Good salary package and compensation

Perks and Benefits

  • Medical / Health InsuranceMedical / Health Insurance
  • Performance BonusPerformance Bonus
  • Transportation AllowancesTransportation Allowances

Other

PERKS:
• 13K-20K basic salary depending on BPO experience
• 2500 allowance
• 3500 Optical Allowance (annual)
• Night differential is 20%!!!
• Service Incentives depending on tenure
---On 6th month – Incentive equivalent to ½ of monthly rate by Apr & Aug
---On 12th month – Incentive equivalent to ¾ of monthly rate by Apr & Aug
---On 24th month – Will get 2 months’ worth of basic pay by Apr & Aug
• Monthly performance incentives
• HMO on day 1
• HMO with dependents
• Retirement Plan
• SL and VL
• Career advancement inside the company
• Great management & company culture

Jobs Summary

Job Level
Entry Level / Junior, Apprentice
Job Category
Customer Service
Educational Requirement
Completed vocational course
Recruiter response to application
Sometimes
Office Address
Northgate Cyberzone, Alabang, Festival Mall Alabang, Muntinlupa, Metro Manila, Philippines
Industry
Management Consulting Firm
Vacancy
15 openings
Website
http://www.johnclements.com/

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About John Clements Consultants Inc.

John Clements Consultants Inc. pioneered the recruitment business in the Philippines. We are the leading HR solutions company with a 40-year experience in management consultancy, recruitment and placement, psychological assessment, outsourcing and staff augmentation both for local and international markets. We cater to a wide range of clientele belonging to different industries, primarily multinational and top local companies. We service 100 of the Fortune 500 companies.

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