Laboratorium Klinik Prodia didirikan pertama kali di Solo, Jawa Tengah, pada tanggal 7 Mei 1973 oleh beberapa orang idealis berlatar belakang pendidikan farmasi. Sejak awal, Drs. Andi Wijaya, MBA, PhD. beserta seluruh pendiri lainnya tetap menjaga komitmen untuk mempersembahkan hasil pemeriksaan terbaik dengan layanan sepenuh hati. Komitmen itulah yang mengantarkan Prodia menjadi Laboratorium Klinik terbaik dan terbesar di Indonesia seperti sekarang ini serta menjadi pusat rujukan nasional.

Mulai tahun 2009, Prodia mengusung tema 'Love for Quality' sebagai inspirasi bagi seluruh karyawan Prodia dalam memberikan layanan kepada pelanggan. 'Love for Quality' merupakan perwujudan upaya perbaikan tanpa henti yang dilandasi rasa cinta demi mempersembahkan layanan berkualitas, karena Prodia percaya bahwa cinta dan Anda pelanggan setia, merupakan suatu kesatuan yang tak terpisahkan.



PT Prodia Widyahusada Tbk. (Prodia)

<ul>
	<li class="text-justify">Develop back-end web and/or mobile applications that is reliable, scalable, and secure.</li>
	<li class="text-justify">Ensures well-structured back-end code, easily understandable, and easy to test.</li>
	<li class="text-justify">Meets company quality, safety and style standards for code.</li>
	<li class="text-justify">Collaborate with other teams to ensure back-end integrates well with front-end and infrastructure other.</li>
	<li class="text-justify">Keep up with the latest developments in the back-end development.</li>
</ul>

Back End Developer

We are Itsavirus, a software company that develops innovative smart city solutions and leverage over a decade of experience. With a relative small group of people, we work on great projects that have a positive impact all over the world. We embrace open source and like to share knowledge. In everything we do we aim to deliver the best result. We use a combination of Scrum and OKR to achieve operational excellence. Moreover, we aim to have a lot of fun while working as well. When we say we're the best to work with, we mean it. The only thing that is missing, is you.

Itsavirus

Summary

You will work with upper management to define software requirements and take the lead on operational and technical projects. In this role, you should be able to work independently with little supervision. You should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies, we’d like to meet you.

Your goal will be to develop high-quality software that is aligned with user needs and business goals.

What Will You do?

<ul>
	<li>Develop high-quality software design and architecture</li>
	<li>Identify, prioritize and execute tasks in the software development life cycle</li>
	<li>Develop tools and applications by producing clean, efficient code</li>
	<li>Automate tasks through appropriate tools and scripting</li>
	<li>Review and debug code</li>
	<li>Translating business rules into technical implementation</li>
	<li>Perform validation and verification testing</li>
	<li>Collaborate with internal teams and vendors to fix and improve products</li>
	<li>Document development phases and monitor systems</li>
	<li>Ensure software is up-to-date with latest technologies</li>
</ul>

Senior Back End Developer

Lexcode Inc. is an ISO 9001:2008 localization company with an office in Korea and the Philippines. Established in 1999, its loyal clients include global companies, like Apple, Google, Hyundai, Johnson&Johnson, LG, Microsoft, Samsung, San Miguel Corporation, Starbucks, and more. 

Lexcode Philippines is located at the 6780 building in the Makati Central Business District. The company continuously expands its presence in Asia and in the United States.

Are you a big thinker? Join Lexcode, and be an even bigger achiever!

Lexcode is the Philippines’ no. 1 translation and interpretation company and part of the top 0.5% localization companies in South Korea. It has earned the title “One of Asia’s Most Trusted Translation Brands” and a “Partner of the World’s Biggest Localization Giants.” 

Build your career with Lexcode, and see your big ideas translate to action! With Lexcode, language is not a barrier but an opportunity.

Lexcode Inc.

Lexcode, a natural language processing company in Korea and the Philippines, is actively looking for a Python Back-End Developer to join our full-stack team. In this role, you will drive the development of language services and solutions powered by generative AI, strategically expanding into new markets and overcoming language barriers.

 

Why You Should Apply:

<ul>
	<li>Lead AI Innovation: Work on our innovative projects to refine existing platforms and develop new language solutions that integrate advanced AI with language processing.</li>
	<li>Boost Technical Skills: Broaden your expertise in backend programming languages through hands-on experiences. Your skills in Python, Kotlin, Java, or Node.js will be useful in developing language solutions.</li>
	<li>Creative Freedom: Empower yourself to explore original ideas and be self-reliant as you navigate new technologies with unique approaches.</li>
	<li>Collaborative Environment: Join forces with our dynamic teams in Korea and the Philippines to drive force for innovation by creating new language solutions.</li>
</ul>

 

What You’ll Do:

<ul>
	<li>Backend Development: Develop and design services and solutions that utilize generative AI.</li>
	<li>Database Management: Design and optimize databases to store and retrieve linguistic data efficiently.</li>
	<li>API Integration: Integrate third-party APIs and services to enhance the functionality and performance of our backend systems.</li>
	<li>Performance Optimization: Optimize backend systems for speed, scalability, and reliability, ensuring optimal performance under varying workloads.</li>
</ul>

Backend Developer

M2.0 Communications specializes in business, technology and lifestyle communication, with emphasis on public relations, stakeholder management and digital communication. We focus on public relations, social media marketing and media analytics, and pride ourselves as experts in earned media communication.

Starting with one employee in 2003, M2.0 now has a total of around 50 full-time staﬀers composed of a dozen manager/director level employees and more than 40 specialists. During this time, the company came to work with dozens of national and international brands including Intel, Dell, Carrier, Bank of the Philippine Islands. Currently, we work with brands including UNICEF, Philips, OPPO, Del Monte, Bayo and the Government of the Philippines.

M2.0's diﬀerentiation lies in the robust support oﬀered by its diﬀerent service units, as well as its knowledge and experience in stakeholder management, technology and business PR. The agency also oﬀers a unique media monitoring service that is currently one of the most responsive and comprehensive in the Philippines today.

M2.0 Communications Inc.

Media Meter is a technology company that tracks mentions across thousands of media channels including newspapers, magazines, radio, TV, blogs, and social media. For us, it’s all about helping organizations understand what is happening in their world so that they can build more effective communications strategies. We do this by revealing conversations about issues and brands in the media, and extracting insights from these conversations so that organizations can build strategies around them.

Media Meter

At Talisik Labs, our focus lies on crafting tools powered by generative AI. In the past year alone, we've developed a suite of groundbreaking AI applications, exemplified by the Unified Salina App (https://salina.app/). This suite encompasses a chat-with-video app, a chat-with PDF app, and an AI assistant with memory capabilities. You'll be a key player in building and refining web applications like the V4 application (https://media-meter.com/). The V4 application, comprising Media Watch, Shared View, and Ad Watch, operates in harmony to deliver comprehensive media monitoring and analytics solutions, making a global impact. 

As we expand into the global market, we're seeking a passionate individual with a strong background in frontend technologies, a knack for problem-solving, and the ability to thrive in a collaborative environment. 

Your Role: 

<ul>
	<li> Web Development: Play a key role in developing and maintaining user interfaces for our innovative web applications. </li>
	<li> Framework Proficiency: Enhance your skills with modern frontend frameworks and libraries. </li>
	<li>Collaborative Development: Use version control systems like Git to work effectively with the team. </li>
	<li>Design Implementation: Apply responsive and mobile-first design principles in development. </li>
	<li>Team Collaboration: Understand project requirements and contribute to a </li>
	<li>cooperative development environment.</li>
</ul>

Soft Skills: 

<ul>
	<li> Professionalism: Strong work ethic, integrity, and responsibility. </li>
	<li> Adaptability: Ability to adjust to changing priorities and project demands. </li>
	<li>Teamwork: Skill in collaborating effectively and fostering a team-oriented </li>
	<li>environment. </li>
	<li> Creativity: Bringing innovative solutions to enhance project quality. </li>
	<li> Empathy: Understanding the needs and perspectives of team members and users. </li>
	<li> Time Management: Efficiently balancing time to meet project deadlines. </li>
	<li>Continuous Learning: Proactive in learning and adapting to new challenges and technologies. </li>
</ul>

What We Offer: 

<ul>
	<li> Fast growth in a dynamic, engaging environment. Evaluations for growth are done every quarter. </li>
	<li>Mentorship from experienced developers and engagement in a supportive work culture. </li>
	<li> Exposure to projects at the cutting-edge of generative AI.</li>
</ul>

Junior Front End Developer

About Ylopo

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

Why work for Ylopo?

At Ylopo we offer team members:

A full time, permanent work from home set up

A commitment to personal development
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,

Excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,

Team building events, team lunches/ happy hours, and other company wide events

A supportive, caring environment dedicated to continuous learning and growth.
With over a decade of experience in the real estate industry Howard is now back alongside Juefeng Ge, former head of digital marketing for TigerLead and now co-founder and Chief Marketing Officer of Ylopo, to leverage the latest and most effective technological advancements in the field to help Ylopo’s clients generate more business and better promote their team, brand, and listings.

Ylopo LLC

Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.

At Ylopo we offer team members:

<ul>
	<li>a commitment to personal development,</li>
	<li>guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,</li>
	<li>excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,</li>
	<li>team building events, team lunches/ happy hours, and other company wide events</li>
	<li>a supportive, caring environment dedicated to continuous learning and growth.</li>
</ul>

 

Responsibilities

<ul>
	<li>Translate UI/UX design wireframes to actual code using Squarespace Platform</li>
	<li>Bridge the gap between graphic design and technical implementation</li>
	<li>Working as part of a multidisciplinary team</li>
	<li>Maintaining and manage websites</li>
	<li>Answering clients’ website related inquiries via the ticketing tool</li>
	<li>Assisting clients through email, phone, screen-share meetings as needed</li>
	<li>Communicating encountered issues to the team and Team Lead</li>
</ul>

Branded Sites Front End Developer

ABS-CBN is considered one of the country’s leading media and entertainment companies, with service offerings across the different platforms of media, servicing a wide array of customer segments. 

As an organization, ABS-CBN affirms its mission of being in the service of the Filipino and all of its stakeholders worldwide. The company is driven to pioneer, innovate and adapt as it continues to provide information, news and entertainment that connects Filipinos with one another and with their community - wherever they may be. ABS-CBN is firmly committed to pursuing excellence. 

 ABS-CBN’s line of businesses include: 

•	Content Production and Distribution is comprised of content exhibition on free terrestrial television (TV), cable channels and on-line streaming platforms; global operations; films or movies; music; narrowcast; digital; print and on-line publications; and live events and concerts. 
•	News and public affairs programs; News delivery platforms  
•	The company delivers television programming outside of the Philippines to over 3 million viewers in North America, the Middle East, Europe, Japan, Australia, Canada, and other countries in Asia, through the internet and the Company’s global distribution platform, TFC, using DTH satellite service, cable television channels, IPTV, mobile applications and video streaming services.
•	Films  
•	Music  
•	Digital  
•	Live events and concerts  
•	Cable and broadband   

 
Teams working in ABS-CBN live out these core values, collectively called “The Kapamilya Way”: 

•	Service Orientation 
•	Meritocracy 
•	Excellence 
•	Teamwork and Partnerships 
•	Teaching and Learning 
•	Honesty, Integrity, and Respect


ABS-CBN Corporation

Position Summary 

Responsible for supporting the architecture and design of high traffic sites compatible with modern browsers. Will be expected to participate in the innovation, evaluation and direct integration of different web applications, back-end and third party systems.

Major Duties and Responsibilities 

<ul>
	<li>Must be able to create web-based solutions that are compatible with different platforms such as modern web browsers, etc.</li>
	<li>Evaluate and implement web solutions and do prototypes.</li>
	<li>Performs end-to-end Systems Integration and Functional Validation of various components.</li>
	<li>Conducts system testing and verification, deployment.</li>
	<li>Ensures close collaboration with all internal and external groups to ensure proper implementation of different Web application solutions.</li>
	<li>Assist in documentation of architecture/design, deployment, operations and troubleshooting.</li>
	<li>Assist in functional validation of various components of the system that are either internally developed or licensed solutions from external vendors.</li>
	<li>Ensures that web application systems are always updated and secured to comply with application security standards such as OWASP, ISO, etc.</li>
	<li>Provides support to other DCT initiatives as needed.</li>
</ul>

Full Stack Developer | Digital Consumer Tech Division

ACES CALL CENTER JOBS INC. offers jobseekers, with or without experience, the opportunity to work in top BPO and Call Centers in the Philippines in the shortest time possible.

www.acesjobs.com.ph 

ACES 
HIRES 
Get 
3,000 
Gift 
Reward 
(e.g,, Globe
Prepaid Load Card)

FaceBook 
Messenger 

m.me/acesjobs 

https://www.facebook.com/acesjobs/ 

http://youtube.com/acesjobs 

 
Why Join Us?
 
DISCOVER UNLIMITED JOB POSSIBILITIES
 
CONVENIENCE One Stop Shop - One Day Hiring
 
Get Hired in One (1) day. Don't waste hours going to different call centers and waiting a few more hours in long lines only to find out that you are not qualified or the job you are interested is not available. After you arrive in ACES CALL CENTER JOBS, you will be processed within 30 minutes and know your possible options on where you are qualified.

Since 2011, over 10,000+ jobseekers found their job through ACES!
 
CHOICES Comprehensive Active Jobs
 
Choose from the 20+ Top Call Centers, 150+ locations, 800+ positions, 10,000+ vacancies. There is a perfect job for you in ACES. In ACES, we only endorse you to clients that you have the highest chance of getting hired. Come during our ACES Days and get Hired On The Spot (HOTS)

Since 2011, ACES has consistently been awarded as the Top 3 Recruitment Partner of choice of the Biggest BPOs and Call Centers.
 
CHARGES It is FREE to apply and ACES gives you 3,000.00 Gift Reward to qualified hires.
 
It is FREE to apply with us. ACES Call Center Jobs is the only company in the Philippines that gives an extra Php 3,000.00 Gift Reward to its successful hires. This is on top of the incentives that you get from the call centers and is given by ACES.

Since 2011, ACES has given over 30,000,000.00 (Thirty million) worth of Gift Rewards to thousands of jobseekers hired through ACES.
 
________________________________________
 
 
Work at your preferred site! Our clients from Top Multinational companies need more than 200 agents to work in various areas within:
•	Makati City
•	Ortigas Center
•	Mandaluyong City
•	Pasig City
•	Masinag, Antipolo
•	Taguig City - Fort Bonifacio
•	Quezon City - Cubao, Eastwood, Commonwealth, Fairview, North EDSA
•	South Luzon Area - Sucat, Alabang, Laguna
•	Cebu, Iloilo, Pampanga, Baguio, Davao, Cagayan de Oro
•	Other Areas

Start as a Customer Service Representative CSR, Technical Support Representative TSR or Choose from the following CALL CENTER AGENT positions:
•	Inbound and Outbound Customer Service Reps (CSR)
•	Hotel Reservations and Sales or Online Hotel Booking Agents
•	Technical Support Representatives (TSR) for various industries
•	IT Helpdesk Officers
•	Insurance Account Services
•	Financial Services - Banking, Fraud, Mortgage, FinTech
•	Collections Account - Collection Officers, Medical collection
•	Multilingual or Bilingual (English, Japanese, Bahasa, Japanese, Mandarin, Cantonese, Thai, Spanish, French and other Bilingual) - Salary can be as high as 120,000 pesos
•	Billing Account Services
•	Travel Booking / Airline Ticketing Account
•	Pioneer Account / Local accounts
•	DAYSHIFT - CSR / TSR
•	BPO jobs in the Philippines in Sales, Finance, Customer Service, CSR, TSR, technical support, Healthcare, Insurance, Telco, Banking and thousands of other vacancies

By submitting your application, you agree for Aces Call Center Jobs Inc. to  collect and process your personal information for your job application with ACES and its clients in accordance with ACES's Data Privacy Policy contained in this link: https://acesjobs.com.ph/data-privacy.

Aces Call Center Jobs Inc.

The purpose of this role is to provide a high level of customer service by acting as a liaison between consumers and the business, ensuring that all customers receive outstanding service. The Customer Support - Singapore Telco is in-charge of addressing issues, complaints, and inquiries and resolves it in a timely manner. Customer concerns may involve but is not limited to telephone service, wireless mobile, broadband internet connectivity, billing issues and queries regarding telecommunication products and services.

Responsibilities:

<ul>
	<li>Manage customer service, provisioning, and support activities, recognizing that these are closely connected with the day-to-day customer experience</li>
	<li>Provide exceptional customer service in every customer interaction (voice, chat, social media, and email) with the ultimate aim of providing first call resolution.</li>
	<li>Identify ongoing service issues and recommend solutions to the Head of Service</li>
	<li>Maintain an awareness of customer needs and potential service issues through regular telephone contact, including escalated calls</li>
	<li>Support the team in the identification of and action on potential selling opportunities to generate revenue, whilst providing suitable solutions to customers’ requirements.</li>
	<li>Ensure active promotion of products and services based on customer needs and the product options available</li>
	<li>Provide well-rounded, prompt, high-quality, and professional client service at all times</li>
	<li>Perform call-backs to key customers to ensure that they are happy with the telephone, wireless and/or broadband service and product received and investigate any arising sales/support opportunities as needed</li>
	<li>Examine work orders and identify and allocate necessary parts and equipment; track and inventory existing parts, deliveries, documentation, and orders</li>
	<li>Perform data entry to record supplies, jobs, and time spent</li>
	<li>Work with technical personnel as necessary to ensure trouble tickets are addressed quickly</li>
	<li>Deal with all calls and inquiries politely, courteously, professionally and assertively</li>
	<li>Handle and resolve customer complaints within the procedures and guidelines provided</li>
	<li>Action Customer Service inquiries/escalations as requested by various business team customers</li>
	<li>Liaise with vendors and/or third Party vendors when appropriate to ensure seamless service delivery</li>
</ul>

Customer Support | Singapore Telco | Mandaluyong

Lexcode, a natural language processing company in Korea and the Philippines, is actively looking for a Full Stack Developer to join our full-stack team. In this role, you will drive the development of language services and solutions powered by generative AI, strategically expanding into new markets and overcoming language barriers.

 

Why You Should Apply:

<ul>
	<li>Lead AI Innovation: Work on our innovative projects to refine existing platforms and develop new language solutions that integrate advanced AI with language processing.</li>
	<li>Elevate User Experience: Your translated designs will contribute to improving the user experience of our multilingual language solutions, where your abilities in HTML, CSS, JavaScript, and leading frontend frameworks like React.js, Vue.js, and Angular will be useful.</li>
	<li>Boost Technical Skills: Broaden your expertise in backend programming languages through hands-on experiences. Your skills in Python, Kotlin, Java, or Node.js will be useful in developing language solutions.</li>
	<li>Creative Freedom: Empower yourself to explore original ideas and be self-reliant as you navigate new technologies with unique approaches, opening a path to leadership roles.</li>
	<li>Collaborative Environment: Join forces with our dynamic teams in Korea and the Philippines to drive force for innovation by creating new language solutions.</li>
</ul>

 

What You’ll Do:

<ul>
	<li>Full Stack Development: Develop scalable and user-friendly language solutions that enhance language processing capabilities.</li>
	<li>API Integration: Integrate third-party APIs and services to enhance the functionality and performance of our language solutions.</li>
	<li>Database Management: Design and optimize databases to store and retrieve linguistic data efficiently, ensuring data integrity and security.</li>
	<li>Quality Assurance: Conduct thorough testing and debugging of language solution applications, ensuring high-quality deliverables.</li>
</ul>

Fullstack Developer

<ul>
	<li>Obtain client information by:
	<ul>
		<li>Answering telephone calls.</li>
		<li>Interviewing clients.</li>
		<li>Verifying information.</li>
	</ul>
	</li>
	<li>Determine eligibility by comparing client information to requirements.</li>
	<li>Establish policies by:
	<ul>
		<li>Entering client information.</li>
		<li>Confirming pricing.</li>
	</ul>
	</li>
	<li>Inform clients by:
	<ul>
		<li>Explaining procedures.</li>
		<li>Answering questions.</li>
		<li>Providing information.</li>
	</ul>
	</li>
	<li>Maintain communication equipment by reporting problems.</li>
	<li>Maintain and improve quality results by:
	<ul>
		<li>Adhering to standards and guidelines.</li>
		<li>Recommending improved procedures.</li>
	</ul>
	</li>
	<li>Update job knowledge by:
	<ul>
		<li>Studying new product descriptions.</li>
		<li>Participating in educational opportunities.</li>
	</ul>
	</li>
	<li>Accomplish sales and organization mission by completing related results as needed.</li>
</ul>

Customer Service

Airline Booking Associate

<ul>
	<li>Manage large amounts of inbound and outbound calls in a timely manner.</li>
	<li>Follow communication “scripts” when handling different topics.</li>
	<li>Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.</li>
	<li>Seize opportunities to upsell products when they arise.</li>
	<li>Build sustainable relationships and engage customers by taking the extra mile.</li>
	<li>Keep records of all conversations in our call center database in a comprehensible way.</li>
	<li>Frequently attend educational seminars to improve knowledge and performance level.</li>
	<li>Meet personal/team qualitative and quantitative targets.</li>
</ul>

Chat Support

Communication Skills

Airline Ticketing Associate

Sales and Marketing Knowledge

Customer Support Representatives | CSR

Established in 1993 as an Offshore Research and Development arm of a joint venture between IBM Japan and Toshiba TEC, we later on became an independent company, establishing our head office in Japan. 

With more than 20 years in the business operating in the Philippines, Japan, and China, we are the strategic partner of choice by renowned companies like IBM Japan, Ltd., Lenovo, Kyocera, Sumitomo Heavy Industries, and Toshiba-TEC Corporation. 

Our teams of engineers are both technical experts and bi-lingual (English and Japanese), providing software development solutions and services.

Advanced World Systems, Inc.

Will be responsible for developing embedded systems application using C++ 

<ul>
	<li>Design, develop, debug embedded software systems</li>
	<li>Perform unit testing for embedded systems applications</li>
	<li>Performs basic engineering functions</li>
	<li>Ensures that activities conform to integrated management system requirements</li>
	<li>Performs other activities which maybe required as need arises provided he is qualified for these activities</li>
</ul>

C++ Developer

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by recognizing opportunities to up-sell accounts and explaining new features.</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by following established procedures and reporting malfunctions.</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Representative | International Account

<ul>
	<li>Answers inquiries by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Researching, locating, and providing information.</li>
	</ul>
	</li>
	<li>Resolves problems by:
	<ul>
		<li>Clarifying issues.</li>
		<li>Researching and exploring answers and alternative solutions.</li>
		<li>Implementing solutions.</li>
		<li>Escalating unresolved problems.</li>
	</ul>
	</li>
	<li>Fulfills requests by:
	<ul>
		<li>Clarifying desired information.</li>
		<li>Completing transactions.</li>
		<li>Forwarding requests.</li>
	</ul>
	</li>
	<li>Sells additional services by:
	<ul>
		<li>Recognizing opportunities to up-sell accounts.</li>
		<li>Explaining new features.</li>
	</ul>
	</li>
	<li>Maintains call center database by entering information.</li>
	<li>Keeps equipment operational by:
	<ul>
		<li>Following established procedures.</li>
		<li>Reporting malfunctions.</li>
	</ul>
	</li>
	<li>Updates job knowledge by participating in educational opportunities.</li>
	<li>Enhances organization reputation by:
	<ul>
		<li>Accepting ownership for accomplishing new and different requests.</li>
		<li>Exploring opportunities to add value to job accomplishments.</li>
	</ul>
	</li>
</ul>

Customer Service Executive

Registered Nurses / Fixed Weekends Off / Back-Office (Non-voice) position

<ul>
	<li>Monitors healthcare documents to ensure compliance before submitting to insurance companies.</li>
	<li>Review requests for services and gather information when necessary, perform an information audit, and evaluate procedures for approval of health insurance claims.</li>
	<li>Update patient information in the system to support medical claims for audit purposes</li>
</ul>

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